Are you passionate about delivering exceptional customer experiences and looking to be part of a well-established, supportive team?
Are you passionate about delivering exceptional customer experiences and looking to be part of a well-established, supportive team?
Our client, a respected name in the agricultural industry since 2003, is seeking a dynamic and motivated Customer Service & Administration Officer to join their growing team in Toowoomba.
This is more than just a customer service role—it’s a chance to be part of a company that truly values relationships, teamwork, and service excellence. If you’re someone who thrives in a fast-paced environment and loves engaging with customers, this could be the perfect opportunity for you!
- Salary: $65,000 per annum
- Location: Toowoomba, QLD
- Type: Full-Time, Permanent (Monday to Friday)
Key Responsibilities:
- Deliver outstanding customer service in-store, over the phone, via email, and across online platforms
- Process sales orders from phone calls, emails, and WooCommerce dispatch (StarshipIt)
- Coordinate warehouse requests for labels and packing slips
- Manage daily filing, scanning, goods inward documentation, and end-of-month reporting
- Reconcile EFTPOS transactions and manage stationery and kitchenette supplies
- Set up new clients and suppliers in accounting systems and on the company website
- Perform general reception duties, greeting customers and handling enquiries
- Manage incoming and outgoing mail and correspondence
- Stay across the workings of WooCommerce to assist with website functionality
What We’re Looking For:
- Proficiency in Microsoft Office Suite, Google Drive, and basic double-entry accounting
- Strong written and verbal communication skills
- Ability to work independently and juggle multiple tasks with confidence
- Excellent organisational and time management abilities
- Previous experience in administration and maintaining client records is highly desirable
Please send your resume in Microsoft Word format (.doc or .docx) to [email protected]. For a confidential discussion, contact Shauna Cowen on (07) 4639 4410.
