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Administration Officer – ICT

Exciting new opportunity for an experienced Sales and Procurement Officer to join a leading ICT Toowoomba based business!!
Our client is a well-established ICT company that prides itself on its dedication to excellence and commitment to delivering superior service to its clients. They are currently seeking a full-time (38 hours per week), enthusiastic and detail-oriented Administration Officer to join their growing team in Toowoomba.

The Administration Officer – Sales and Procurement, will play a vital role in supporting the sales and finance teams through efficient procurement processes, quote preparation, and inventory management. This position requires a collaborative approach and a keen eye for detail to ensure the smooth operation of the administrative functions.

Key Responsibilities:

  • Undertake all company purchasing via the company’s procurement process.
  • Ensure accurate and timely data entry in ConnectWise and other internal systems.
  • Maintain the schedule of work as detailed in the duty checklist.
  • Take ownership of tasks and seek opportunities for continuous improvement.
  • Maintain and balance stock warehouses in ConnectWise.
  • Manage stock levels, transfers, and monthly stocktakes.
  • Report discrepancies promptly to the Manager, Finance and Administration.
  • Prepare accurate and timely quotes to support the sales team.
  • Manage and progress quotes according to established processes.
  • Update customer agreements to reflect negotiated services accurately.
  • Provide professional, clear, concise, and timely communication internally and externally.
  • Manage procurement and sales boards daily, recording actions against each ticket.

General Administration:

  • Register and maintain warranties.
  • Register and renew domains and SSL certificates.
  • Answer the sales phone line and relieve the service team during meetings.
  • Maintain office supplies.
  • Support managers with projects and tasks as needed.
  • Assist in backfilling the role of Finance & HR Officer when unavailable.

Key Skills and Attributes:

  • Builds Strong Relationships: Cultivates effective relationships with peers, end users, and site managers.
  • Leadership: Leads by example, understands team needs, and uses initiative.
  • Professional Communication: Communicates proactively and effectively with team members, peers, and management.
  • Commercial Acumen: Seeks market information and opportunities for business benefits.
  • Analytical Thinking: Integrates information, identifies patterns, and selects logical courses of action.
  • Results Driven: Maintains focus and consistency, meets deadlines, and delivers quality outcomes.
  • Planned and Organised: Manages time effectively, maintains schedules, and prioritises tasks.

Please click APPLY to submit your Resume, or for further information on this position, please telephone the HB Group on Tel: 4639 4410.

Location: Toowoomba
Contract: Permanent/Full Time
Job Ref: 1220363

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