Excellent entry level opportunity for motivated IT Officer. Diploma or Certificate in IT required. Full-time role based in Hope Valley. $70,000 pa
Our client, a manufacturing organisation based in the Hope Valley area, is seeking an IT Support/Help Desk Officer for a full-time, permanent opportunity.
Reporting to the IT Manager, the IT Support/Help Desk Officer will be the first point of contact for all IT Helpdesk enquiries, and will be responsible for managing the enquiries to resolution.
Key responsibilities and duties include:
- Troubleshooting issues using remote support tools
- Handling enquiries from users seeking technical assistance via telephone, email, and Teams
- Liaising with external stakeholders including vendors, suppliers, and customers
- Building and deploying IT desktops, printers and ancillary hardware and software
- Installing and configuring computer hardware
- Microsoft 365 user management, configuration and troubleshooting
- IP network addressing and services
- Other IT-related duties as required
Applicants for this role should possess the following skills, experience and qualifications:
- A minimum of a Diploma in Information Technology or Networking
- An understanding of networking technologies
- Strong knowledge of Active Directory and Microsoft products
- The ability to diagnose and resolve basic technical issues
- HIgh-level interpersonal skills and the ability to work independently
For a detailed Position Description, please contact HB Recruitment on Tel: (07) 46394410.
